Showroom Sales Assistant

Bathroom Showroom Sales Assistant/Designer  - Plumbing and Heating Division

Fixed Term Contract
Location: Gloucester

Competitive Salary + bonus + benefits

Hours - Monday - Friday 08.0 - 17.00  + Saturday 08.00 - 12.00

As one of the fastest growing plumbing and heating suppliers in the UK, we are currently recruiting for a Showroom Sales Assistant for our Gloucester branch.

The perfect bathroom takes planning!  It requires specialist knowledge, an understanding of the possibilities, a creative flair and the passion to make it a reality. At City Plumbing Supplies our Showroom Sales Managers are the experts that help our trade customers achieve this time and again.  

Role Purpose:

A well presented, credible and professional person who is required to support the Showroom Sales Manager to achieve and exceed sales targets in the bathroom showroom by providing an excellent service to both trade and retail customers whilst ensuring optimum margin levels are achieved through the use of Group preferred suppliers.

Principle Accountabilities:

• To support the Showroom Sales Manager in achieving/exceeding showroom sales targets.

• Ensure optimum margins are achieved through the control of customer discounting and the use of Group preferred suppliers with Iflo products always being actively promoted.

• To maintain high showroom standards and ensure all customers receive excellent service. It is important that the Showroom Sales Assistant has a high regard for both the customer and the sale.

• To create and maintain a loyal customer base through a continuous proactive approach, building rapport with customers and generating new and repeat business.

• Build and maintain a robust and regular trade customer base by the frequent use and upkeep of Merlin and all other forms of customer information.

• To provide a first class CAD bathroom design service, with close attention to detail, whilst ensuring that products offered are in line with Group preferred suppliers.

• Ensure that all quotations, when raised, are followed up.

• To ensure all customer orders are dealt with efficiently and manage their expectations regarding timescales. Ensure all deliveries are made to the customer in a timely fashion and are complete and correct.

• Deal with customer issues to resolution, including returns and damages to prevent dead stock accumulation.

• To promote a professional company image by ensuring the showroom presentation is first class.

• Assume extra responsibilities as required in the absence of the Showroom Sales Manager.

It would be great if you are or have

• Presentable in appearance

• Personable and friendly

• The ability to adapt to change quickly

• Positive interaction with colleagues

• Able to put the customer first

• Previous experience of working in a busy, fast paced role

What’s in it for you?

City Plumbing Supplies is part of the Travis Perkins Group, who have been recognised as one of Britain’s Top Employers. We offer award winning pay, benefits, training and career development.

To find out more or be considered for this role please apply now and one of our recruitment team will be in touch!

CPS is committed to best practices in recruitment and undertakes Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment and will be undertaken by CareerCheck Ltd. We reserve the right to withdraw any offer of employment if the check is unsatisfactory.

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