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  • Warehouse Operations Manager

  • Business: Wickes
  • Sector: Supply Chain & Distribution
  • Location: Northampton, Northamptonshire
  • Salary: Excellent
  • Hours of work: 40
  • Position type: Fixed Term Contract
  • Job type: Full Time
  • Date posted: 21-Feb-2020
  • Job reference: 26141

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Job Description

Wickes are a digitally led, service enabled organisation with a project in every home.


We are actively recruiting for a Warehouse Operations Manager on a contract basis to join our HDC in Northampton. This will involve working with the existing Operations Managers closely, and report directly in to the AGM team.

Key Accountabilities:

  • Ensuring all orders are picked accurately, packed adequately and dispatched on time.

  • To ensure compliance to procedures in all areas of responsibility

  • To provide leadership, coaching and direction to colleagues in all warehouse areas

  • Monitor the cost of site consumables, and ensure efficiency and availability of this key cost line.

  • To ensure that sales and profit targets are achieved together with the effective maintenance of operational standards in accordance with Company policies & procedures. 

  • To act as a catalyst in identifying opportunities to improve business performance through active reviews of current process and procedure.

  • To ensure that all orders generated from the Wickes website are fulfilled within the required time-scales, and the best standards and service levels. 

  • To ensure, store deliveries are completed OTIF by adhering to site H&S regulations.

  • Drive change within the operation, to further improve profitability and performance of the site.

  • P&L responsibilities and understanding, reportable to senior managers.

  • Providing support, guidance & performance management of the management team.

  • Able to confidently manage external relationships with contractors and visitors on site and maintaining key operational and customer service standards at all times.

What are we looking for?

  • Someone with Management experience already working at Line Manager level or above.

  • Flexible across the 7 day working week

  • Ability to influence and work with the senior management team to inspire an already thriving team

  • Enthusiastic approach to work, “can do attitude!” & Displays winning behaviours.

  • Continuous Improvement, Project support, Presentations (Creating & presenting to senior teams)

  • Someone who can recognise and promote Equal Opportunities & the organisations Diversity.

  • Adaptable, Organised, time critical decision maker, strong forward planning skills. 

  • Someone who can motivate a diverse team and drive engagement 

  • Focus on continuous improvement in various areas of work environment

  • Active listener who is able to adjust their communication style to their audience to get buy in from their stakeholders

  • Someone who supports their team in their personal development journey and promotes learning culture

  • Inspirational leader with coaching skills to promote the right behaviour at work

What can we offer you?

Wickes’ culture is a best kept secret; it’s a collaborative, down to earth, fun and inclusive environment where people feel part of a winning team. It’s an exciting time in Wickes’ history as 2020 will be the year that Wickes demerges from the Travis Perkins group and becomes a FTSE 200 company in its own right.
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