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Customer Sales Assistant (Yard) - Level 2 Trade Supplier Apprenticeship

£9.50ph

Stoke-on-Trent, Staffordshire

31507

This vacancy has now expired. Please see similar roles below...

This is an immediate start for two Customer Sales Assistants to come and join our Yard Sales team on a Permanent basis. 

You will be required to work up to 30 hours a week between 7.30am - 5pm Monday to Friday and Saturday mornings where applicable (please talk to us at interview about the flexibility you need). 

At Travis Perkins we pride ourselves on being a great place to work that's why we have been voted one of the UK’s Top Employers every year since 2010, we look after our people and empower them to look after our business and our loyal customer base.  

How important is this role to the business
Joining our friendly and hard working family as an Customer Sales Assistant, you will be part of the Yard Sales team, being on the front line dealing with our customers that come into our yard.  Being part of the branch team, you will play a vital role in our continued success, providing a first class service.

Right from the start of your career with us, you’ll be supported in your development. You’ll join our Certificate in Merchanting Programme, a 12 month Apprenticeship that will give you the tools to be successful in your role. Over the length of your apprenticeship programme, you’ll explore:


  • Our safety culture within branch

  • The products we sell and the services we provide

  • What makes us different and keeps us as the number one choice for our valued customer base


Our Apprenticeships are focused on your development and factor study time into your working week, so you can achieve your qualification without affecting your work-life balance. We provide you with a fantastic support network through; 1:1 coaching, mentoring and technical and skills training to enable you to progress your career with us. Along the way, our experienced team will provide you with plenty of support to ensure you get the best out of your Apprenticeship. And it doesn’t have to end here, as we have a suite of Apprenticeship programmes that can support you to continue to develop your career with us, all the way up to the Boardroom. 


What will I be doing?
No one day is the same as the next in TP branch life, but here are a few pointers:
  • Our success is built on strong relationships with our customers so it’s essential that you can help deliver the highest standards of service - the key thing is to be helpful and friendly at all times, you will likely get to know our customers on a first name basis.
  • You will be based outside, processing our customer orders, loading and unloading customer and company vehicles.
  • You will also unload our building products from supplier deliveries and accurately book them in the branch warehouse.
  • Experience of using a forklift is ideal, but don't worry full training is provided
  • Safety is at the forefront of everything we do, your aim will be to ensure that our standards never slip, this means maintaining a tidy and safe working environment ensuring social distancing is maintained at all times.
What skills do you need?
This is a key customer facing role, you just need the ability to provide great customer service, we can teach you the rest.  

Does this sound like you?
We hope you can say ‘Yes’ to all of the characteristics below - they are in the DNA of all our fantastic Yard Sales Assistants.  Are you:
  • Someone that is physically active, as this role is located outside, it will involve lifting heavy building materials
  • Someone that has a friendly and outgoing personality who is happy to communicate face to face with customers and build strong relationships
  • Someone that is adaptable, resilient and tenacious with high levels of energy and drive.
  • Someone who thrives in a dynamic and fast paced environment
 Don’t delay, apply today for an immediate start!

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