HGV Driver Class 2

KEY RESPONSIBILITIES

1. Health & Safety

• Assist your team in the loading and unloading of goods, following the companies Safe Loading/Unloading Principles

• Make sure all materials are secured  to prevent shifting, damage or lost loads during transportation

• Use the correct Personal Protective Equipment (PPE) as set out and provided to you by the company

• Complete daily vehicle checks to ensure the vehicle is road safe, and report/action any issues found

• Report near misses, incidents and unsafe practices to make sure we stay safe and improve our operation

• Follow all Health & Safety requirements in the branch, on the road and at delivery sites

• Take full responsibility for your own fitness to drive at all times

2. Customers

• Speak to customers in a professional manner, addressing their enquiries and concerns 

• Deliveries must be accurate, timely and reliable to ensure customer satisfaction

• Maintain proactive communication with the customers, and raise any complaints or concerns to management

• Go above and beyond to fulfil our customer’s requests, keeping health and safety at the forefront of everything you do

3. Operations

• Use company reporting systems and technologies to perform your day-to-day duties

• Work with management to improve vehicle utilisation and contribute to branch success

• Complete accurate delivery paperwork

• Use tachograph equipment to accurately record driving hours and follow regulations

• Complete all mandated company training