Sales Coordinator

Sales Coordinator - CCF - Gateshead

About the role

Our sales colleagues play a key role in our success by delivering great service and building strong customer relationships. At CCF, we supply insulation, drywall and ceiling products to the UK construction industry, supported by a nationwide network of branches and expert colleagues.

What you’ll do

• Build strong relationships with customers and work closely with the external Account Manager

• Use CRM and Sales Hub systems to make outbound calls and generate new business

• Manage customer enquiries from first contact through to invoicing

• Identify the right products for customer needs and offer alternatives where appropriate

• Achieve sales targets while managing discounts and margins

• Handle customer queries professionally and efficiently

• Keep up to date with product knowledge, pricing and availability

• Complete all sales, cash and credit documentation accurately

• Support stock takes when required

• Always follow health and safety standards

What we’re looking for

• A friendly, enthusiastic approach with strong communication skills

• Ability to understand and respond to customer needs

• Good organisational and time management skills

• Confidence working independently and as part of a team

• Basic IT and numerical skills

• Product knowledge is helpful but not essential - we will train you

What you’ll get

• Competitive salary plus bonus (up to £1,500 per year)

• Monday - Friday working hours

• 22 days holiday + bank holidays

• Full training and ongoing development

• Pension, life assurance and share schemes

• Employee discounts across the TP Group

• Health, wellbeing and family-friendly benefits