Customer Sales Assistant

Customer Sales Assistant - Bristol, Gloucestershire, BS3 2TL

Who we are

We are the UK’s leading builders' merchant, with over 500 branches nationwide. We offer a wide range of products—from timber and bricks to kitchens, tools, and equipment. Our friendly, supportive, and inclusive team is passionate about creating great career opportunities with plenty of room to grow and develop new skills. Whether you’re helping customers, working behind the scenes, or delivering goods, there’s always a chance to thrive with us. Join today and find out why we’re the top choice for builders!

What you’ll be doing

As a Customer Sales Assistant, you will be the face of our branch, providing excellent customer service while putting safety first for customers and colleagues alike. Building strong, lasting relationships with customers is key, so we’re looking for someone friendly, approachable, and keen to deliver great service. You’ll get to know many customers by name! Occasionally, you’ll also work in the warehouse.

Your main tasks will include:

• Handling customer requests and sharing product information
• Preparing quotes and helping customers with their purchases to increase sales
• Ensuring smooth and safe movement of products around the branch
• Maintaining a safe working environment by following all safety procedures and policies
• Your focus will be on delivering outstanding customer service while keeping safety standards high.

Who you are

• No previous experience is needed—we’ll provide full training! We’re looking for someone who is:
• Adaptable, resilient, and motivated, with plenty of energy and a strong work ethic
• Comfortable working in a busy, fast-paced environment where no two days are the same
• Friendly and outgoing, helping create a positive and supportive atmosphere for customers and colleagues

What’s in it for you

By joining the UK’s largest builders' merchant, you’ll benefit from excellent career development through our award-winning apprenticeships and training programmes. You’ll also receive a great benefits package designed to support your career and well-being:

• Competitive annual salary
• Performance bonuses to reward your hard work
• Save-as-you-earn and Buy-as-you-earn schemes for smart financial planning
• Generous contributory pension scheme
• Exclusive discounts across various Group businesses, including 20% off at Toolstation
• Wellbeing support to keep you at your best
• MyPerks discounts at top retailers, restaurants, and more
• Work-life balance with most weekends and all bank holidays off

How to apply

Ready to join a company that truly values its people? Apply today and be part of something bigger! We look forward to hearing from you.

We are an equal opportunities employer committed to building a diverse team. We welcome applications from all backgrounds and believe everyone deserves a fair chance to succeed.