Internal Account Coordinator Apprenticeship

Looking to build a career in sales and account management - but from the heart of the business? Join us as an Apprentice Internal Account Coordinator, where you’ll play a key role in supporting our customers and sales teams from within the branch network. Based at our BSS branch in Leeds, this role offers great development opportunities, hands-on experience, and a clear path for growth, all while working in a supportive, fast-paced environment.

Key Details:

• Hours: Monday - Thursday, 8am - 5pm and 8am - 4pm on Friday (No weekend work!)
• Benefits: Competitive salary, annual bonus, and great colleague perks
• Training: Enrolment in our Level 4 Sales Executive apprenticeship
• Perks: 22 days holiday + bank holidays, savings schemes, contributory pension, and generous discounts across the Travis Perkins Group

What will I be doing?

As an Apprentice Internal Account Coordinator, you’ll be central to our sales and customer service efforts, supporting both external account managers and our valued customers.

Your responsibilities will include:

• Building and maintaining strong relationships with internal stakeholders and trade customers
• Developing a solid understanding of our products, services, and systems
• Supporting the external account managers with quotes, order processing, and proactive account management
• Managing a portfolio of small to medium accounts directly, ensuring excellent service and identifying opportunities for growth
• Using tools like LinkedIn, email, and CRM systems to support prospecting and new business development
• Helping tailor solutions to meet customer needs and following up on enquiries to secure orders
• Supporting the coordination of promotions, campaigns, and customer engagement initiatives

This is a fantastic opportunity to develop commercial skills, gain industry knowledge, and grow your career with a leading business in the building supplies sector.

What we’re looking for:

• Strong communication and people skills
• A proactive, can-do attitude
• Willingness to learn and take initiative
• Customer-focused mindset
• Organised and able to manage multiple tasks

If this sounds like you, we’d love to hear from you! Join us and be part of a business that values growth, teamwork, and development. At BSS, part of the Travis Perkins Group, we’re all about helping our colleagues thrive in an environment where everyone can be their authentic self.

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