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Apprenticeship Programmes

Apprenticeships allow individuals to drive performance across their business area and deliver projects that will positively impact what we do. Our supportive 'family feel' encourages colleagues to challenge the way we do things, take risks and learn what works for them.

Our programmes are delivered by our apprenticeship partners, whose teams ensure our colleagues reach their full potential. Colleagues are supported from day one by an Apprentice Coach who will deliver training, provide feedback on their progress and help them to define their future career plans.

Fully funded, and with no eligibility requirements to apply, the starting age for Apprenticeship roles in our branches is 18+. Apprentices spend 80% of their working week ‘doing the job’ and the rest of the time either work shadowing, online learning, attending regional workshops and individual coaching sessions or on assignment/project work.

We offer a wide range of programmes and levels suitable to the various roles within our businesses, opening up more opportunities for our colleagues. Apprenticeship levels work a little differently from typical academic levels, instead of GCSEs, A Levels or bachelor’s degrees, apprenticeships levels are ranked in terms of Intermediate, Advanced, Higher or Degree. 

You do not have to do the levels in numerical order though. Simply put, our apprenticeships are designed to make you an expert in your role with the opportunity to progress in that area or do the same level of apprenticeship in something different. Your career pathway is your own and doesn't need to be a straight line - we can help you pave it in whichever direction you want to take it.

So whether you’re looking for a career change, or you’re just starting in your career, discover some of the different apprenticeship programmes we offer below and how they can support you.

Our level 2 Apprenticeships are designed for colleagues new to the industry or business to develop your industry understanding, help you learn about our products and how to build great relationships with our customers.

Below are the current programme standards we offer within our businesses

Level 2 Trade Supply
Knowledge and understanding of the business you are working in
Product knowledge
Strong understanding of our customer base and requirements

Level 2 Retail
Product Knowledge
Strong understanding of our customer base and requirements
Sales and Promotion
Stock Control

Level 2 Hire Controller
Technical Hire Consultation and Transaction
Health, Safety and Environmental

Level 2 Wood Product Manufacturing Operative
Manufacturing processes
Quality standards
Health and Safety
Machinery operation

Level 2 Supply Chain
Operate and handle equipment
Health and Safety
Warehouse operations

Level 2 Lean Manufacturing Operative
Continuous Improvement
Health & Safety
Production
Quality Control

Level 2 LGV Driver
Driver role
Category C Driving Licence

Level 2 Credit Control/Collector
Principles of credit management
Negotiating and decision-making
Regulatory and compliance frameworks

Level 2 Customer Service Practitioner
Dealing with conflict and challenge
Communication skills
Product and service knowledge

We offer a variety of level 3 programmes to provide you with the skills, knowledge and behaviours to be great within your role and career.

Below are the current programme standards we offer within our businesses

Level 3 Fitted Furniture Design Technician
CAD training
Inspiration design
Product knowledge

Level 3 Team Leader or Supervisor
Personal effectiveness – managing self
Managing people and developing relationships
Project management

Level 3 Customer Service Specialist
Customer service culture and environment awareness
Business Knowledge and Understanding
Service improvement

Level 3 Business Administrator
Communications
Planning and organisation
Record and document production

Level 3 Bid and Proposal Coordinator
Bid and proposal process
Proposal development
Knowledge management

Level 3 Software Development Technician
Software Development Lifecycle
Object Oriented Programming
Software Testing and Deployment

We offer a variety of level 4 programmes to provide you with the skills, knowledge and behaviours to be great within your role and career.

Below are the current programme standards we offer within our businesses

Level 4 Buying & Merchandising Assistant
Principles of buying and Merchandising
Market/industry knowledge
Product quality and legal compliance

Level 4 Sales Executive
Product, service, and sector knowledge
Sales planning and preparation
Negotiation

We offer a variety of level 5 programmes to provide you with the skills, knowledge and behaviours to further your career.

Below are the current programme standards we offer within our businesses

Level 5 Operation or Departmental Manager
Operational management
Managing people and developing relationships
Decision making
Strategic planning

Level 5 Improvement Specialist
Change Management
Commercial Environment
Data Acquisition Planning
Statistical Process Control

Level 5 Coaching Professional
Fundamentals of coaching
Advanced Communication skills
Psychology and Coaching

Level 5 Learning and Development Business Partner
Business understanding
Budget and resource management
Relationship management
Facilitation skills

Level 5 HR Consultant Apprenticeship
HR systems and Data Management
Business and Customer Awareness
HR legislation

We offer a variety of level 6 programmes to provide you with the skills, knowledge and behaviours to further your career.

Below are the current programme standards we offer within our businesses

Level 6 Chartered Manager Degree Apprenticeship
Leading and Managing People
Operational and Organisational Strategy
Project Management and Decision Making
Sales, Marketing and Communications

Level 6 Careers Development Professional
Strategic Career Planning
Social Mobility
Project Management

Level 6 Supply Chain Degree
Supply Chain and Operations Management
Finance
Inventory Management
Leadership and management

Level 4-6 Advanced Data Fellowship
Data analysis in industry
Levelling up with Excel
Database Fundamentals

We offer a variety of level 7 programmes to provide you with the skills, knowledge and behaviours to further your career.

Below are the current programme standards we offer within our businesses

Level 7 Senior Leaders Masters Degree Apprenticeship
Leading People and Organisations
Managing Performance
Strategy and Innovation
Developing Leadership Behaviour

Level 7 Senior People Professional Apprenticeship
Continuing Professional Development
Resourcing and talent management
HR Skills and Behaviours
HRM Strategy
Research Skills and Project Management

Level 7 Accountancy Professional
Understanding Digital Literacy
Managing Professional Development using Digital Tools
Fundamentals of Data Analysis
Ethical issues - Artificial Intelligence
Social Media and Online Collaboration Tools

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